Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.
Resources
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Get a Behind-the-Scenes Look at the HA Rollover Process!
The spring HA rollover will be special in that it will involve a planned power interruption at the primary data center to complete an upgrade of the electrical infrastructure. This upgrade is necessary to accommodate the projected expansion and growth of the products and services on the CU*BASE platform. Join our 30-minute webinar for a... Read more »
A Note from SettleMINT
Over the past couple of years, there have been some pricing adjustments from Paymentus which were related to postage increases. These pricing increases were communicated to credit unions via earlier announcements. As those announcements stated, our plan was always to pass along these increases to your credit union, but until now we’ve been temporarily covering... Read more »
CU*Answers University Courses for February
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February!
Looking Ahead: Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events in March, including on-site training and a webinar series! To view more information and register for your desired courses, click the button below!
Learn About Robust Credit Score Solutions that can Help Bolster Customer Relationships!
SavvyMoney offers robust credit score solutions that empower you with digital personalization and real-time analytics, which can help you to strengthen and deepen your relationships with customers. If you’re interested in learning more, we invite you to join our upcoming webinar! Use the button below to register today.
BizLink 247 – Designed for the Unique Needs of Business Members
BizLink 247 is designed for the special needs of business members. Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Click the button below to... Read more »
Updated Deployment Plan for IBM i Access Upgrades
Earlier this winter, CU*Answers Network Services announced a temporary suspension of our deployment plans for IBM iAccess Upgrades. We have since performed the necessary adjustments to our plans – your credit union can begin downloading the latest version (1.1.9.4) now. Please note that this update is required for all CU*Answers clients. The updates will need to be... Read more »
Deadline for Additional Updates for Custom Domains
Recently, Google added an additional requirement for mass senders, requiring DMARC records for all domains. This means that credit unions using custom domains must also add this new DNS entry. If your credit union received the associated email, you are required to make these changes to your custom domain by March 1, 2024. For more information,... Read more »
Join Us for a FREE Education Express Webinar!
During our upcoming Education Express session, Brendan Lindsey and Kasey Olchowski will detail Year-End topics, like how to find a member’s December 2023 Statement if Sub-1099s were requested, and more! To learn more and register for this free webinar, click the button below!
Need Assistance from Network Services? Submit a Request via ConnectWise!
If your credit union requires assistance from CU*Answers Network Services, please note that Network Services categories are no longer accessible through AnswerBook. Instead, your credit union should reach out via ConnectWise with any requests directed to the Network Services team. For more information, please click the button below.
Education Around the Corner
As of fall 2023, CU*Answers Client Services and Education replaced our previous newsletters with a webinar series, known as Education Around the Corner. Education Around the Corner highlights upcoming education opportunities, and provides a look at finding classes, registering for events, and more! We have several Education Around the Corner sessions planned for the 2024... Read more »